– The Client

Singapore Life Church, and several other churches, are some of our longest serving clients since our inception.

So to speak, we’ve been through many a good years, and some tough times especially during the outbreak of the Covid 19 pandemic.

Here, we take a look how we have helped this client transform their cleanliness over the years.

Trustcleanz started working with SLC from July 2019. Pre-pandemic, SLC saw a stream of 4000 visitors weekly.

– Their Requirements

SLC contracted Trustcleanz for daily thorough cleaning of their entire premises including their worship hall, bathrooms, public areas and offices.

– Our Solution

A daily roster is immediately drawn up for a team rotation to fully cover the whole premise and plan accordingly to what the client needs. The team leader deploys the most effective and productive ways for the cleaning by our standard protocols.

– Enhancements

Once the routine works are in place, we look into enhancements in a few areas. Firstly, we look into tightening up processes to make sure the quality standards are customised for this client’s premises. Next, we begin reviewing issues and solutions that impacts our core values in delivering cleaning with sustainable practices.

We introduced  specialised machines to enhance the productivity of our jobs and to save precious resources such as water and electricity usage.

The staff are instructed to switch off all the lights and air-conditioner once the cleaning of rooms are done.

The team is also actively looking out for water leaks and find out the source of these leaks so that we can help the client turn off the leaks as soon as possible and even help them change all the water joints into leak free quick release couplings to nip the problems at the bud.

Over time, Trustcleanz kept up with newer technologies and start using machines that replace high pressure water jetting machine which used to consume vast amounts of water. These newer machines uses a fraction of the water and produces the same quality results. 

Not only looking at macro changes, our team also looks into the little things. For example, our staff makes a point to roll up all the toilet rolls whenever it becomes too small, so that clients will be able to reach inside the holder.

– The New Normal

Trustcleanz has always been using cleaning agents with build-in disinfectant. Post pandemic, we started to source for better disinfectant that targets to combat Covid-19 viruses and to be really community friendly, we made sure that the it is a food grade disinfectant.

Our company has also attained the National Environmental Agency accreditations as a Covid Disinfection Service Provider to enhance our processes to better equip our cleaning solutions in this new environment.